FAQ
How to start-up the iMRS prime?
How to perform a firmware update on the iMRS prime?
How do i know, if the iMRS prime applicators are properly working?
Every Exagon Applicator (Mat, FIR, Pillow and Spot) has a built-in optical function control (OFC). A small integrated LED on one side of the respective Exagon applicator (Mat, FIR and Pillow) or directly on the surface (Spot) indicates the following status: Once you start an application and the LED turns green, the application is running properly. During an application, the LED turns from green to blue every two minutes to indicate the magnetic pole shifts, all good. If the LED turns red, a problem with the applicator is present and you should first try to troubleshoot with a “Reboot” after stopping the application. Go to “Settings, then “System Information, then tap on “Reboot”. After finishing this process, start again an application. If the LED still displays a red color, the chosen applicator may be mechanically damaged and needs service. Contact your respective SBS Lifestyle Consultant for further support or use our online ticket center to retrieve a support ticket and we will get in touch with you.
The control panel does not turn on
- Make sure, that the Connectorbox is plugged into the wall and has power (small LED indicator at the side of the Connectorbox). Make sure, that the connection cord between the Connectorbox and the Control Panel is properly attached on both sides. Try again! If the control unit still doesn’t turn on, contact your respective SBS Lifestyle Consultant for further support or use our online ticket center to retrieve a support ticket, and we will get in touch with you.
Why has the Connectorbox three applicator plugs on the left side and another three applicator plugs on the right side?
- With certain versions of the iMRS prime, the software tool “Split Mode” becomes available. In Split Mode, you are able to perform two independent PEMF applications with two different applicators with one and the same control panel. Hereby the control software needs to know if the respective applicator is available for utilization on the respective side. Therefore, it is necessary to plug the designated applicator(s) on the correct side at the Connectorbox (left side corresponds to “Left” on the Split Mode screen, right side corresponds to “Right” on the Split Mode screen). IMPORTANT NOTE: A Hybrid application (utilizing PEMF and Far Infrared simultaneously with EXAGON FIR) cannot be performed in Split Mode!
What basic settings do I have to make when I use the iMRS prime for the first time?
How do the Fast Start programs affect the reaction of the user?
- Wave Form
- Carrier Frequency (aligned with the built-in organ clock)
- Flux Density
- Resonance
Find more information here!
Where do I plug the Eaxgon Brain?
Where do I plug the Exagon Sense?
Where can I set the screen standby time?
The time on the iMRS prime control unit is not displayed correctly
Why is it important to always set the correct time on the iMRS prime control unit?
Why should I set the date correctly on the iMRS prime?
How do I load music into the iMRS prime control unit?
Tab on the “Settings” icon at the top menu (next to the system time) to access the settings. Tab on “Music Management”. The following page is divided in two, on the left you will see a window with all the music tracks that are already on the iMRS prime, on the right you will see your USB stick with all your music files. If you tab on the “+” symbol next to a music file, the file will be transferred to the iMRS prime and will appear on the left side. If you want to delete a music files from the iMRS prime, please tab on the trash can icon next to the music file.
Where can I see which software version is installed on my iMRS prime?
How can I activate / deactivate the tones (keyboard tones, signal tones) on the iMRS prime?
“How to use” Videos
Webinar Videos
iMRS prime Firmware
Click on the link below to download a brief instruction about the 2.00 update process:
For all systems with 2.00 or higher, please download the firmware version 2.08 below and update your iMRS prime.
Click on the link below to download a brief instruction about the 2.08 update process: